Privacy Policy
Effective date: November 6, 2026
Brea Regional Animal Hospital Inc. ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Your name.
- Your contact information, including phone number, email address, and mailing address.
- Information about your pet, such as name, age, breed, sex, weight, and the health concerns you tell us about.
- Website and form data, including what you enter in our forms and technical information such as the pages you visit, your browser and device type, and your IP address.
How We Use Information
- To schedule and manage appointments.
- To send appointment and care reminders.
- To give you updates about your pet's care.
- To handle billing and payments.
- To send service communications and respond to your questions.
How We Share Information
We share personal information only with service providers that help us operate the hospital and serve you, such as our practice management software, payment processors, diagnostic laboratories, and communication providers. These providers may use your information only to perform services for us. We do not sell your personal information.
Cookies, Analytics, and Ad Pixels
Our website uses cookies and similar technologies, including the Meta pixel and Google advertising tags. These tools may collect information such as the pages you visit, your browser and device details, your IP address, cookie identifiers, and actions you take on the site, such as submitting a form or tapping a phone number. Meta and Google receive this information directly and may use it to help us measure our advertising and to show relevant ads.
You can block or delete cookies in your browser settings, and you can manage ad preferences through your Meta ad preferences and Google Ad Settings.
Your California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act gives you the right to:
- Know what personal information we collect, use, and disclose about you.
- Ask us to delete your personal information.
- Ask us to correct inaccurate personal information.
- Opt out of the sale or sharing of your personal information. California law can treat advertising cookies like those described above as "sharing," so you can use the controls above or contact us to opt out.
- Not be discriminated against for using these rights.
To make a request, call us at (714) 988-4727 or write to us at the address below. We may need to confirm your identity before acting on a request. You may also use an authorized agent to make a request for you.
Text Messaging
SMS consent is not shared with third parties or affiliates. We will not share, sell, or rent your mobile phone number or SMS opt-in consent with any third parties or affiliates for marketing or promotional purposes. Mobile information is used only to send the messages you requested. Text messaging originator opt-in data and consent will not be shared with any third parties.
See our SMS Terms for more about our text messages.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.